Events and Communications Executive (Bogotá)

Job Overview

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

Responsibilities

Use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co‑owner of the development of standard operating procedures, drive standardization and simplification of processes. Provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

As an Events & Communications Executive, play a pivotal role in supporting the People Services LA team, working directly with leaders across workstreams and hubs in Colombia and Costa Rica. Coordinate...