Experienced IT Specialist with Troubleshooting Skills
Fromagerie St-Albert Co-op Inc. • st. albert, Canada
Role Description
We are seeking an Experienced IT Specialist to provide robust troubleshooting and support in St-Albert, ON. Engage directly with employees and refine IT systems for optimal performance.
In this full-time role, you will be crucial in resolving IT issues and improving internal processes under the guidance of the Director of Information Technology. A solid background of 3-5 years in a Service Desk environment is required, particularly in Microsoft technologies. Your proactive approach and analytical skills will enhance our IT services.
Key Responsibilities: • Resolve IT concerns via email, chat, and phone • Install and configure hardware and software for employees • Develop documentation and process improvement suggestions • Liaise with external vendors and consultants • Maintain and monitor numerous IT systems
Requirements: • Technical diploma or relevant degree in IT • 3-5 years of experience in IT Service Desk roles • Knowledge of incident management procedur...
In this full-time role, you will be crucial in resolving IT issues and improving internal processes under the guidance of the Director of Information Technology. A solid background of 3-5 years in a Service Desk environment is required, particularly in Microsoft technologies. Your proactive approach and analytical skills will enhance our IT services.
Key Responsibilities: • Resolve IT concerns via email, chat, and phone • Install and configure hardware and software for employees • Develop documentation and process improvement suggestions • Liaise with external vendors and consultants • Maintain and monitor numerous IT systems
Requirements: • Technical diploma or relevant degree in IT • 3-5 years of experience in IT Service Desk roles • Knowledge of incident management procedur...