FCT Customer Service Expert
First American • oakville, Canada
Role Description
Step into a rewarding role at FCT as a Customer Service Expert for title insurance. Your expertise will ensure clients receive personalized service while working in a flexible hybrid environment.
In this role at FCT, you'll own the customer experience by processing orders for title insurance through phone, fax, and internet. With a strong background in customer service, particularly within call centers or legal environments, you'll troubleshoot client issues, provide accurate information, and foster professional relationships. Your ability to handle multiple tasks and maintain confidentiality will set you apart.
Key Responsibilities:
• Provide professional service through calls and inquiries
• Process title insurance orders efficiently
• Advise and educate legal professionals about specific cases
• Maintain a comprehensive understanding of services offered
• Ensure prompt resolutions to customer inquiries
Requirements:
• 2-3 years of experience in customer se...
In this role at FCT, you'll own the customer experience by processing orders for title insurance through phone, fax, and internet. With a strong background in customer service, particularly within call centers or legal environments, you'll troubleshoot client issues, provide accurate information, and foster professional relationships. Your ability to handle multiple tasks and maintain confidentiality will set you apart.
Key Responsibilities:
• Provide professional service through calls and inquiries
• Process title insurance orders efficiently
• Advise and educate legal professionals about specific cases
• Maintain a comprehensive understanding of services offered
• Ensure prompt resolutions to customer inquiries
Requirements:
• 2-3 years of experience in customer se...