Field and Shop Product Support Technician
Rototilt Group AB • brantford, Canada
Role Description
Join Rototilt Corp. as a Product Support Technician and provide exceptional technical support in the field and shop. Engage with dealers and customers to ensure optimal product performance.
This key role involves a mix of hands-on work and travel across the U.S. You'll train and support dealers, troubleshoot complex systems, and complete installations in varied settings. Your problem-solving skills and strong communication will enhance customer relationships and contribute to the overall success of Rototilt’s solutions.
Key Responsibilities:
• Train dealers and customers on product installation
• Execute field and shop-based installations
• Diagnose issues with electrical and hydraulic systems
• Interpret schematics for effective troubleshooting
• Optimize product performance on-site during commissioning
Requirements:
• 2 to 5 years of heavy equipment service experience
• Proficient in electrical and hydraulic system diagnostics
• Comfortable reading an...
This key role involves a mix of hands-on work and travel across the U.S. You'll train and support dealers, troubleshoot complex systems, and complete installations in varied settings. Your problem-solving skills and strong communication will enhance customer relationships and contribute to the overall success of Rototilt’s solutions.
Key Responsibilities:
• Train dealers and customers on product installation
• Execute field and shop-based installations
• Diagnose issues with electrical and hydraulic systems
• Interpret schematics for effective troubleshooting
• Optimize product performance on-site during commissioning
Requirements:
• 2 to 5 years of heavy equipment service experience
• Proficient in electrical and hydraulic system diagnostics
• Comfortable reading an...