Field IT Support Specialist at Johnson Controls
YDU JC Air Cond & Ref Inc.- Dubai • edmonton, Canada
Role Description
Elevate your IT skills with Johnson Controls as a Field IT Support Specialist. Deliver hands-on support for hardware, software, and connectivity while ensuring seamless tech operations.
This role requires a proactive Field IT Support professional adept at addressing various IT challenges. Key responsibilities include installing and configuring hardware, troubleshooting software issues, and managing IT service requests. You will contribute to both Enterprise and Business Unit initiatives, ensuring compliance with security standards and providing high-quality customer service.
Key Responsibilities:
• Install and configure PCs, tablets, and mobile devices
• Provide software troubleshooting and configuration support
• Conduct endpoint vulnerability remediation
• Manage local infrastructure and provide Smart Hands support
• Assist with IT procurement and user access permissions
Requirements:
• Experience in end-user IT support
• Strong troubleshooting and probl...
This role requires a proactive Field IT Support professional adept at addressing various IT challenges. Key responsibilities include installing and configuring hardware, troubleshooting software issues, and managing IT service requests. You will contribute to both Enterprise and Business Unit initiatives, ensuring compliance with security standards and providing high-quality customer service.
Key Responsibilities:
• Install and configure PCs, tablets, and mobile devices
• Provide software troubleshooting and configuration support
• Conduct endpoint vulnerability remediation
• Manage local infrastructure and provide Smart Hands support
• Assist with IT procurement and user access permissions
Requirements:
• Experience in end-user IT support
• Strong troubleshooting and probl...