Field Service Engineer (Zone Guadalajara)
Anton Paar • pachuca de soto, Mexico
Role Description
Anton Paar
Our team of service technicians operates throughout Mexico, ensuring customer satisfaction with our measuring instruments. To strengthen customer support in México, we are looking for additional team members.
Job Description- Diagnose, troubleshoot, and repair equipment and systems at customer locations throughout the Guadalajara zone
- Perform preventive maintenance and routine inspections to ensure equipment operates at peak performance
- Respond promptly to service calls and emergency requests, prioritizing issues based on severity
- Document all service activities, repairs, and customer interactions in detail using service management software
- Provide clear technical explanations to customers and offer recommendations for equipment optimization
- Collaborate with the technical support team to resolve complex issues and elevate problems when necessary
- Maintain accurate records of parts inve...