Field Service Manager at Caterpillar (Edmonton)

Caterpillar Inc. seeks a dedicated Field Service Manager in Edmonton to ensure customer satisfaction and efficient field operations. This management role prioritizes customer service and strategic resource deployment.

As a key leader in product support, you will oversee field representatives, manage performance, and enhance customer engagement. You’ll be responsible for dispatching teams, ensuring compliance with customer requests, and promoting sales growth. This role is essential for those ready to drive results in a dynamic environment.

Key Responsibilities

• Organize and plan field service assignments
• Hire and train subordinate staff effectively
• Advise on customer activities for sales growth
• Ensure timely equipment delivery and compliance
• Resolve field issues for optimal customer satisfaction

Requirements

• Degree or equivalent experience desired
• Solid knowledge of or...