Field Service Technician / Senior Field Representative, Technology Service
Ricoh Americas Corporation • Victoria, Canada
Role Description
*****This role is based in Victoria*******
**Field Service Technician / Senior Field Representative, Technology Services – Victoria**
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new...
**Field Service Technician / Senior Field Representative, Technology Services – Victoria**
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new...