Field Services Manager in Telecommunications
Aecon Concessions • mississauga, Canada
Role Description
Lead high-performance partner teams as the Field Services Manager for a telecommunications leader in Mississauga, Ontario. Drive customer satisfaction and safety compliance through effective collaboration.
Reporting directly to the Operations General Manager, this role focuses on operational excellence across partner teams in the Ontario region. As a key liaison between ATSI, clients, and partner leadership, you will oversee service delivery, quality standards, and safety measures. Strong communication and problem-solving abilities are essential to succeed in this position.
Key Responsibilities:
• Coordinate and support partner teams in Mississauga and Ontario
• Serve as primary liaison with clients and partner leaders
• Manage field work quality and ensure all standards are met
• Oversee training programs for partner teams' technicians
• Review program performance metrics and identify improvement opportunities
Requirements:
• Extensive experience managing qu...
Reporting directly to the Operations General Manager, this role focuses on operational excellence across partner teams in the Ontario region. As a key liaison between ATSI, clients, and partner leadership, you will oversee service delivery, quality standards, and safety measures. Strong communication and problem-solving abilities are essential to succeed in this position.
Key Responsibilities:
• Coordinate and support partner teams in Mississauga and Ontario
• Serve as primary liaison with clients and partner leaders
• Manage field work quality and ensure all standards are met
• Oversee training programs for partner teams' technicians
• Review program performance metrics and identify improvement opportunities
Requirements:
• Extensive experience managing qu...