Field Technician Support Lead

Comtech • gatineau, Canada

Location gatineau, quebec
Job Type Full-time
Posted May 28, 2026

Role Description

Job Title: Field Technician Support Lead

Department : Customer support

Revision Date:  6/1/2026

Location:  Gatineau, QC 

Level: S4


Company Overview:

Responsibilities:

  • Install 911 Call Handling Equipment at customer locations across North America.
  • Train customers in system administration and usage.
  • Provide on-site and remote troubleshooting for new and existing systems.
  • Deliver accurate post-installation as-built documentation.
  • Travel independently, often at short notice (primarily by air).
  • Be available for extended travel periods of two to three weeks at a time.
  • Install and configure hardware and software supporting 911 life-safety communications, including:Legacy 911 Telecommunication NetworksLegacy Telephone Networks (POTS, T1, PRI)SIP-based Next Generation 911 NetworksSIP-based Telephony Networks
  • Install, config...

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