Financial Service Representative
goeasy Ltd • ajax, Canada
Role Description
A day in the life of a Financial Service Representative
- Build strong relationship by welcoming and engaging customers in person, over the phone, and by email
- Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
- Educate and empower customers to achieve their financial goals through building their credit
- Capitalize on financial cross-sales and add-on products
- Manage collections activities for all past due financial accounts
- Secure all required information to fulfill customer applications for products and services with strong attention to detail
What we are looking for
- Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
- Experience in a customer-facing environment and comfortable interacting with customers over the phone....