Financial Service Representative

Responsibilities

• Build strong relationships by welcoming and engaging customers in person, over the phone, and by email.
• Demonstrate compassion and empathy for our customers by understanding their situations and needs and matching them to suitable financial products.
• Educate and empower customers to achieve their financial goals through building their credit.
• Capitalize on financial cross‑sales and add‑on products.
• Manage collections activities for all past‑due financial accounts.
• Secure all required information to fulfill customer applications for products and services with strong attention to detail.

Qualifications

• Excellent communicator who is people‑ and results‑oriented, looking to drive sales and increase customer satisfaction.
• Experience in a customer‑facing environment and comfortable interacting with customers over the phone.
• Strong objection handling and...