Fleet Support Specialist at The Brick
The Brick • calgary, Canada
Role Description
Join The Brick as a Fleet Support Specialist. Provide exceptional service to both drivers and customers, ensuring top-notch support in our delivery team.
We are actively seeking a motivated Support Representative with outstanding customer service skills. Your role will involve communicating professionally with customers and drivers, resolving issues, and accurately recording important details. You'll thrive in a team-centric environment that encourages personal and professional growth.
Key Responsibilities:
• Deliver prompt service to customers over the phone
• Address and resolve customer concerns effectively
• Maintain records of product damage and customer resets
• Execute clerical tasks efficiently during phone operations
Requirements:
• Proficient in MS Office and other computer applications
• Outstanding verbal and written communication skills
• Strong attention to detail and multitasking abilities
• Experience in customer service or call center p...
We are actively seeking a motivated Support Representative with outstanding customer service skills. Your role will involve communicating professionally with customers and drivers, resolving issues, and accurately recording important details. You'll thrive in a team-centric environment that encourages personal and professional growth.
Key Responsibilities:
• Deliver prompt service to customers over the phone
• Address and resolve customer concerns effectively
• Maintain records of product damage and customer resets
• Execute clerical tasks efficiently during phone operations
Requirements:
• Proficient in MS Office and other computer applications
• Outstanding verbal and written communication skills
• Strong attention to detail and multitasking abilities
• Experience in customer service or call center p...