French-Speaking Service Desk Agent - 24/7 Phone Support

HCLTech • santiago de querétaro, Mexico

Location santiago de querétaro, querétaro
Job Type Full-time
Posted June 03, 2026

Role Description

HCLTech is seeking a Service Desk professional in Querétaro. Responsibilities include diagnosing and resolving hardware, software, and network issues via phone. Ideal candidates will have 1-2 years of experience in help desk or customer service, mandatory phone support experience, and proficiency in French. This role requires working in a 24x7 operation. Benefits include life and medical insurance, a savings fund, and food vouchers.
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