Front Desk Agent

Front Desk Agent

Full-Time / Hourly

Job Summary

Responsible for executing the check-in and check-out procedures for guests, according to the hotel's quality standards, policies, and procedures. Properly and timely records all charges and credits to guest accounts, strictly adhering to established guidelines. Efficiently and kindly attends to guests, clients, executives, and hotel staff in all matters related to the department, always displaying a genuine service attitude.

Main responsibilities:

• Review the information board to understand the daily situation: room availability, arrivals, events and groups in the hotel, VIP list, MOD calendar, general hotel information, and any other communication related to your activities.


• If working as the cashier for the shift, collect the assigned safe box for the fixed cash fund, verifying tha...