Front Desk Agent (San Miguel de Allende)
Link-Worldwide • san miguel de allende, Mexico
Role Description
Job title: PM Leader
Department: Reception
Location: All locations
Type/Duration of contract: Prof. Services / Payroll, 1 year
Responsibilities- Responsible for communicating the different Tours & Travel products and services during the check in process
- Ensure all guests are aware of the different spaces in Selina (common kitchen, F&B, cinema room, library, cafe/club, Retail Shop, Tours & Travel desk, Wellness Deck, Surf Ranch - when relevant)
- Responsible for selling all Tours & Travel products (Retail, Tours and Transportation, Rentals, Wellness, Surf and Education)
- Responsible for recording Tours & travel sales in systems, Rezdy and Winks
- Responsible with supporting guests in case of any question/concern needed regarding an T&T product
- Manage receptionists tasks on the night shift
- Process all guest check-ins and early check outs
- Review receptionists...