Front Desk Receptionist
Snapscale • mérida, Mexico
Role Description
Job Location
Onsite position – Mérida, Mexico
Option to work remotely after 1 year (subject to performance & HIPAA compliance)
Position Overview
Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices. This is a professional, long-term onsite role focused on patient care and operational excellence. Immediate positions are available for qualified candidates—don’t miss this opportunity for stable employment.
Responsibilities
- Answer inbound patient calls for doctors’ offices
- Schedule, reschedule, and confirm appointments
- Navigate EMR systems
- Verify insurance benefits (VOB)
- Support prescription refill workflows
Qualifications
- Minimum of 2 years of experience in a healthcare setting
- Experience in a clinic, doctor’s office, or hospital
- Familiarity with medical terminology (medical billing knowledge is a plus)