Front Store Supervisor at Shoppers Drug Mart
Shoppers Drug Mart / Pharmaprix • brantford, Canada
Role Description
Lead customer service initiatives as a Front Store Supervisor at Shoppers Drug Mart. Ensure operational excellence by overseeing cash management, staff training, and merchandising standards.
In this vital role, you will manage customer service duties, focusing on cashiers and merchandising staff within a locally owned store. Your also responsible for training team members and ensuring adherence to loss prevention standards. Elevate the shopping experience by maintaining store image and resolving customer inquiries effectively.
Key Responsibilities:
• Train staff on cash handling and merchandising
• Monitor loss prevention standards and inventory
• Resolve customer issues, refunds, and exchanges
• Promote customer satisfaction initiatives
• Maintain cleanliness and organization of merchandise
Requirements:
• Strong problem-solving abilities
• Computer literacy and organizational skills
• Efficient time management and independent thinking
• Knowledge o...
In this vital role, you will manage customer service duties, focusing on cashiers and merchandising staff within a locally owned store. Your also responsible for training team members and ensuring adherence to loss prevention standards. Elevate the shopping experience by maintaining store image and resolving customer inquiries effectively.
Key Responsibilities:
• Train staff on cash handling and merchandising
• Monitor loss prevention standards and inventory
• Resolve customer issues, refunds, and exchanges
• Promote customer satisfaction initiatives
• Maintain cleanliness and organization of merchandise
Requirements:
• Strong problem-solving abilities
• Computer literacy and organizational skills
• Efficient time management and independent thinking
• Knowledge o...