Full-Time Customer Service at ACX Waverley
AutoCanada • winnipeg, Canada
Role Description
Join ACX Waverley in Winnipeg as a full-time Customer Service Representative and elevate your career in the automotive industry. Our team prides itself on providing outstanding customer experiences.
In this role, you will be responsible for managing customer interactions related to vehicle repairs and financing. The ideal candidate has strong communication skills, enjoys problem-solving, and has a background in customer service, particularly in automotive settings. This position provides a unique opportunity to support our Loyalty Department.
Key Responsibilities:
• Generate estimates and submit warranty claims for approval
• Schedule vehicles for repair and handle payment collection
• Intake collision vehicles and create work orders
• Communicate repair updates and educate customers
• Maintain customer information within the management system
Requirements:
• College diploma or two years’ relevant experience
• Familiar with software tools like Microsoft Of...
In this role, you will be responsible for managing customer interactions related to vehicle repairs and financing. The ideal candidate has strong communication skills, enjoys problem-solving, and has a background in customer service, particularly in automotive settings. This position provides a unique opportunity to support our Loyalty Department.
Key Responsibilities:
• Generate estimates and submit warranty claims for approval
• Schedule vehicles for repair and handle payment collection
• Intake collision vehicles and create work orders
• Communicate repair updates and educate customers
• Maintain customer information within the management system
Requirements:
• College diploma or two years’ relevant experience
• Familiar with software tools like Microsoft Of...