Full-Time Stage Experience Lead at Sephora
Confidential • west vancouver, Canada
Role Description
Join Sephora as a full-time Stage Experience Lead and enhance customer interactions across beauty categories. Supervise Beauty, Skincare, Fragrance, and Haircare departments.
As the Stage Experience Lead, you will manage all aspects of the sales floor within a designated Sephora location. Ensure your team delivers top-tier client service and implement the Sephora selling model effectively. You will also play a pivotal role in training employees on new technologies while responding to client feedback.
Key Responsibilities:
• Guide the on-stage team in executing the Sephora selling model
• Resolve client issues promptly through direct feedback channels
• Train cast members in Client Interactive Technology
• Help coordinate in-store events aligned with customer needs
• Offer regular coaching and performance feedback to team members
Requirements:
• 1–3 years in a comparable retail leadership role
• Excellent c...
As the Stage Experience Lead, you will manage all aspects of the sales floor within a designated Sephora location. Ensure your team delivers top-tier client service and implement the Sephora selling model effectively. You will also play a pivotal role in training employees on new technologies while responding to client feedback.
Key Responsibilities:
• Guide the on-stage team in executing the Sephora selling model
• Resolve client issues promptly through direct feedback channels
• Train cast members in Client Interactive Technology
• Help coordinate in-store events aligned with customer needs
• Offer regular coaching and performance feedback to team members
Requirements:
• 1–3 years in a comparable retail leadership role
• Excellent c...