Full-Time Veterinary Reception and Client Care
VCA Animal Hospitals • toronto, Canada
Role Description
Take the next step in your career at Downtown Animal Hospital as a full-time Veterinary Receptionist, focusing on client care and support. This position is ideal for organized individuals who enjoy working with animals and their owners.
As part of the Veterinary Reception team, you will play a crucial role in providing compassionate service and creating a positive experience for clients. Your duties include answering phones, scheduling appointments, and processing payments while keeping the reception area tidy. You’ll engage with both clients and their pets, making each visit extra special.
Key Responsibilities:
• Deliver friendly and professional customer service
• Handle a multiline phone system for incoming calls
• Maintain a smooth scheduling process for appointments
• Prepare invoices and manage payment processing
• Ensure cleanliness in all reception and communal spaces
Requirements:
• Strong customer service orientation and compassion for pets
• Pre...
As part of the Veterinary Reception team, you will play a crucial role in providing compassionate service and creating a positive experience for clients. Your duties include answering phones, scheduling appointments, and processing payments while keeping the reception area tidy. You’ll engage with both clients and their pets, making each visit extra special.
Key Responsibilities:
• Deliver friendly and professional customer service
• Handle a multiline phone system for incoming calls
• Maintain a smooth scheduling process for appointments
• Prepare invoices and manage payment processing
• Ensure cleanliness in all reception and communal spaces
Requirements:
• Strong customer service orientation and compassion for pets
• Pre...