Global Business Office Director 1

Req ID: Remote Position: Yes Region: Americas Country: Mexico State/Province: Nuevo Leon City: Monterrey General Overview Functional Area: OPS - Operations Career Stream: CPM - Customer Program Management Role: Director 1 Job Title: Global Business Office Director 1 Job Code: DR1-OPS-GBO Band: Level 12 Direct/Indirect Indicator: Indirect Summary The Global Business Office Director is responsible to manage a team of one or more global program managers on a particular customer or customer group or division.
The Director has the responsibility to ensure that all operational concerns are dealt with and should ensure that any customer escalations are held at his/her level.
If escalation above this level is required, the Director must ensure that adequate leadtime and briefing is provided to higher levelsof management.
The Director manages a team who are responsible to ensure that the site customer focused teams fully understand the Customers needs and expectations and to mana...