Global IT Service Delivery Specialist

DHL Global Forwarding is seeking an IT Service Management Expert to provide comprehensive IT support within a Global Service Center. This role focuses on end-user IT support, asset management, and aligns with global IT standards. The expert will act as the local point of contact, coordinating effectively with global teams and vendors.

The ideal candidate has over 4 years of experience in IT support, strong knowledge of Windows OS, and is fluent in English. A customer-centric approach and the ability to manage multiple priorities are essential for this role.