Global IT Support Analyst - 1st/2nd Line, VIP/Exec

PIXIE • ciudad de méxico, Mexico

Location ciudad de méxico, ciudad de méxico
Job Type Full-time
Posted June 07, 2026

Role Description

PIXIE is seeking an experienced IT Support Analyst to provide comprehensive support for global users, including VIPs and executives. The role involves troubleshooting hardware/software issues, managing Microsoft 365 technologies like Teams and SharePoint, and responding to tickets across various platforms.

This position requires 6-8 years of experience in IT Support or Helpdesk roles, with a focus on supporting a global workforce. Regional travel may be necessary as part of this role.

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