Global IT Support - Leading Fashion Brand

Randstad • Hong Kong, Hong Kong

Location Hong Kong, Hong Kong Island

Job Type Full-Time

Posted June 11, 2026

Role Description

 job details
 about the company.
 Our client is a reputable fashion brand from Europe. They have a strong global presence with operations in more than 20 countries. To cope with their business needs, they are now looking for an IT Support Analyst to provide tier 1 & 2 support to their global users.
 about the team.Report to the global helpdesk manager in Hong kong, the selected candidate will work in a sizable team of 14 people.           ...
 
 about the job. Provide tier 1 & 2 support to users including software, hardware and application related issues
 Handle users’ enquiries and troubleshoot their technical issues
 IT Tickets logging and Queue management
 Other IT related duti...
            

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