Global Pre-Installation Support Specialist (Hybrid)

A leading BPO company seeks a Pre-Installation Support Specialist in Medellín, Colombia. This role involves guiding international clients through the pre-installation process while managing multiple accounts simultaneously. The ideal candidate should have advanced English proficiency and experience in client support. Responsibilities include checklist management, documentation guidance, and follow-up on requirements. The position offers a hybrid work model after training, ensuring flexibility between on-site and remote working environments.
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