Grainger Lead Sales & Service Rep Role
Grainger Businesses • fort mcmurray, Canada
Role Description
Become a Lead Sales & Service Representative at Grainger and play a key role in driving customer satisfaction and operational success. This onsite position emphasizes teamwork and effective service.
You will work closely with branch management to oversee daily operations and foster a positive team atmosphere. Coaching team members and managing customer orders will be critical, along with ensuring that safety and service standards are met consistently. This position is designed for individuals who thrive in dynamic environments.
Key Responsibilities:
• Lead customer service initiatives and team training
• Manage customer inquiries and order fulfillment
• Participate in safety assessments and training
• Assist with tool management and vendor relations
• Facilitate communication with internal teams
Requirements:
• High school diploma or equivalent is preferred
• 1-3 years of relevant sales and customer experience
• Leadership skills or experience is ideal<...
You will work closely with branch management to oversee daily operations and foster a positive team atmosphere. Coaching team members and managing customer orders will be critical, along with ensuring that safety and service standards are met consistently. This position is designed for individuals who thrive in dynamic environments.
Key Responsibilities:
• Lead customer service initiatives and team training
• Manage customer inquiries and order fulfillment
• Participate in safety assessments and training
• Assist with tool management and vendor relations
• Facilitate communication with internal teams
Requirements:
• High school diploma or equivalent is preferred
• 1-3 years of relevant sales and customer experience
• Leadership skills or experience is ideal<...