Group Benefits Client Specialist
565 Benefits by Design • kingston, Canada
Role Description
Drive client success with BBD as a Group Benefits Client Specialist. This role emphasizes transaction processing and proactive client support to ensure an exceptional operational experience.
As a Group Benefits Client Specialist, you will engage with both internal and external clients to administer full-cycle group benefits. Your role involves processing transactions, responding to inquiries within 24-48 hours, and maintaining meticulous documentation of plan member changes. Your commitment to continuous improvement will help propel the Customer Success team forward.
Key Responsibilities:
• Engage clients with effective support strategies
• Process transactions for comprehensive benefits administration
• Ensure prompt client responses within set timeframes
• Maintain accurate records of plan changes
• Promote and utilize BBD technologies effectively
Requirements:
• 1-2 years in a related office environment
• Knowledge of the insurance marketplace preferabl...
As a Group Benefits Client Specialist, you will engage with both internal and external clients to administer full-cycle group benefits. Your role involves processing transactions, responding to inquiries within 24-48 hours, and maintaining meticulous documentation of plan member changes. Your commitment to continuous improvement will help propel the Customer Success team forward.
Key Responsibilities:
• Engage clients with effective support strategies
• Process transactions for comprehensive benefits administration
• Ensure prompt client responses within set timeframes
• Maintain accurate records of plan changes
• Promote and utilize BBD technologies effectively
Requirements:
• 1-2 years in a related office environment
• Knowledge of the insurance marketplace preferabl...