Guest Experience Lead - Duty Manager
Hilton • xico, Mexico
Role Description
A leading global hospitality company is seeking a Duty Manager in Mexico City.The successful candidate will manage Guest services, ensuring high satisfaction levels, particularly with VIP and long-stay Guests.Responsibilities include engaging Guests, resolving complaints, and overseeing the Front Office team.Ideal candidates should have supervisory experience and strong leadership skills, along with a degree in Hotel Management.This position offers an exciting opportunity to work in an iconic hotel environment.
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