Guest Experience Specialist - Vancouver (Seasonal Part Time until October)
Rocky Mountaineer • vancouver, Canada
Role Description
Description
Armstrong Collective is the parent company of Rocky Mountaineer (RM) and Canyon Spirit, unforgettable rail experiences in Western Canada and the American Southwest. Since 1990, we have grown to become the largest privately‑owned luxury rail company in the world, having welcomed over 2.4 million guests onboard. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to support the growth of our team members and our company.
Purpose
As a Guest Experience Specialist (GES), you’re not just part of our team; you’re the creator of life‑changing experiences. Our GES is the guest’s go‑to person for questions, queries and a friendly face when they are travelling with us in our Destinations. You will be on the frontlines, interacting with guests in our Stations, Guest Centres and other...