Guest Service Agent Turnante - Hotel Metropole, Roma

Starhotels is an Italian private hospitality group leading in upscale, upper-upscale & luxury segments. With 30 hotels located in the heart of the most attractive Italian destinations, as well as in London, Paris, and New York, its room count exceeds 4.200.

Join Starhotels and become part of the Front Office team at our Starhotels Metropole in the heart of Rome.

As a Guest Service Agent you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.

Your responsibilities include:

• Being the friendly face that responds promptly to guest inquiries, providing information and assistance.
• Handling check-in, check-out activities as well as other related tasks.
• Support the team during night shifts.
• Efficiently managing guest messages and requests.
• Staying updated about hotel services, gues...