Guest Services Associate Position
Travel + Leisure Co • whistler, Canada
Role Description
Join Travel + Leisure Co. in a Guest Services Associate role, providing exceptional service to enhance guest experiences at our resorts. You will manage check-ins, reservations, and cash transactions professionally.
As a Guest Services Associate, you will greet guests, answer inquiries, and provide information about local attractions. You will play a crucial role in maintaining our high service standards while ensuring compliance with safety protocols. Be part of a dynamic team where every day brings new opportunities to learn and grow.
Key Responsibilities:
• Welcome guests and manage the check-in/check-out process
• Provide accurate information on resort amenities and local attractions
• Handle cash and credit transactions adhering to protocols
• Resolve guest issues and inquiries effectively
• Maintain operational compliance with safety procedures
Requirements:
• High school diploma or equivalent preferred
• 1 year of relevant guest services experience<...
As a Guest Services Associate, you will greet guests, answer inquiries, and provide information about local attractions. You will play a crucial role in maintaining our high service standards while ensuring compliance with safety protocols. Be part of a dynamic team where every day brings new opportunities to learn and grow.
Key Responsibilities:
• Welcome guests and manage the check-in/check-out process
• Provide accurate information on resort amenities and local attractions
• Handle cash and credit transactions adhering to protocols
• Resolve guest issues and inquiries effectively
• Maintain operational compliance with safety procedures
Requirements:
• High school diploma or equivalent preferred
• 1 year of relevant guest services experience<...