Healthcare Service Advisor - Hybrid Role
Aviva plc • calgary, Canada
Role Description
Join Aviva as a Healthcare Service Advisor to manage Accident Benefits claims while providing exceptional customer service. This hybrid position requires a keen understanding of insurance policies.
As part of the Healthcare Services team, you will resolve complex Accident Benefit claims while ensuring adherence to corporate guidelines. We are looking for candidates with at least two years of relevant experience and a passion for helping clients navigate their claims effectively. Your contributions will assist in fostering a supportive recovery environment for clients.
Key Responsibilities:
• Resolve Accident Benefits claims in alignment with corporate standards
• Educate clients on treatment options and claims processes
• Coordinate the collection of investigative reports and medical documents
• Ensure quality standards are maintained by approved specialists
• Participate in training sessions and continuous learning
Requirements:
• Minimum 2 years of experien...
As part of the Healthcare Services team, you will resolve complex Accident Benefit claims while ensuring adherence to corporate guidelines. We are looking for candidates with at least two years of relevant experience and a passion for helping clients navigate their claims effectively. Your contributions will assist in fostering a supportive recovery environment for clients.
Key Responsibilities:
• Resolve Accident Benefits claims in alignment with corporate standards
• Educate clients on treatment options and claims processes
• Coordinate the collection of investigative reports and medical documents
• Ensure quality standards are maintained by approved specialists
• Participate in training sessions and continuous learning
Requirements:
• Minimum 2 years of experien...