Help Desk Support Specialist
Solvo Global • bogotá, Colombia
Role Description
Help Desk Support Specialist
Location: Bogota, D.C., Capital District, Colombia
Responsibilities and Qualifications
- 6 months – 1 year of experience as Tier 1. Basic troubleshooting experience.
- Understand Microsoft Office 360, Windows 11, Adobe, Acrobat, SaaS base tools, working knowledge of mobile devices and/or support.
- Customer service skills, pleasant, customer focus, driven by helping people.
- Critical thinking and good communication skills.
Job Details
- Seniority level: Mid‑Senior level
- Employment type: Full‑time
- Job function: Accounting/Auditing
- Industry: IT Services and IT Consulting
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