HelpDesk Support Specialist ()

Summary:

We are seeking an energetic individual to work full-time as a Helpdesk Support Specialist. This is a professional position for someone with 3+ years of experience with a chance to be exposed to an enterprise computing environment. The qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats.

Responsibilities: 

• Providing exceptional IT Services to TransPerfect employees

• Installing and supporting Windows and Mac based hardware and software (including peripheral devices such as printers and USB devices)

• Responding to support requests on a daily basis

• Performing analysis, diagnosis and resolution of desktop hardware and software problems for a variety of end users

• Documenting and maintaining an inventory of all computing equipment including PCs, monit...