HGS Customer Care Representative
Hinduja Global Solutions • ayr, Canada
Role Description
Enthusiastic about football? HGS seeks Customer Care Representatives for World Cup 2026! Ideal for those looking for a rewarding summer job.
In this engaging role, you will provide top-notch customer support, assisting clients during the exciting World Cup season. As a Customer Service Advisor, your responsibilities include answering queries, providing solutions, and ensuring every interaction leaves a “WOW” impression. Training will empower you to thrive in identifying customer needs and delivering impressive service.
Key Responsibilities:
• Field customer inquiries through calls and chats
• Assist with troubleshooting and product recommendations
• Take ownership of problem resolution
• Use multiple systems for research and documentation
• Maintain exceptional communication and service speed
Requirements:
• At least 18 years of age
• Reside and work in Waterloo, Ontario
• Available between 6 AM and 10 PM EST
• Empathetic and friendly communication s...
In this engaging role, you will provide top-notch customer support, assisting clients during the exciting World Cup season. As a Customer Service Advisor, your responsibilities include answering queries, providing solutions, and ensuring every interaction leaves a “WOW” impression. Training will empower you to thrive in identifying customer needs and delivering impressive service.
Key Responsibilities:
• Field customer inquiries through calls and chats
• Assist with troubleshooting and product recommendations
• Take ownership of problem resolution
• Use multiple systems for research and documentation
• Maintain exceptional communication and service speed
Requirements:
• At least 18 years of age
• Reside and work in Waterloo, Ontario
• Available between 6 AM and 10 PM EST
• Empathetic and friendly communication s...