HGS Customer Support Representative - Summer Role
Hinduja Global Solutions • st. jacobs, Canada
Role Description
Explore an exciting customer support role with HGS during World Cup 2026! This position offers both part-time and full-time opportunities for those passionate about football and customer service.
In the role of Customer Support Representative, you will deliver exceptional customer experiences by understanding their needs and providing effective solutions. Your compassionate nature and problem-solving skills will shine as you engage with customers, ensuring their inquiries are addressed promptly and professionally in a supportive work environment.
Key Responsibilities:
• Handle inbound customer inquiries via calls and chat
• Listen actively to identify and resolve customer issues
• Take ownership of customer queries for resolution
• Research product details and potential solutions
• Record customer interactions and requests accurately
Requirements:
• Must be at least 18 years old
• Must work on-site in Waterloo, Ontario
• Availability to work flexible ho...
In the role of Customer Support Representative, you will deliver exceptional customer experiences by understanding their needs and providing effective solutions. Your compassionate nature and problem-solving skills will shine as you engage with customers, ensuring their inquiries are addressed promptly and professionally in a supportive work environment.
Key Responsibilities:
• Handle inbound customer inquiries via calls and chat
• Listen actively to identify and resolve customer issues
• Take ownership of customer queries for resolution
• Research product details and potential solutions
• Record customer interactions and requests accurately
Requirements:
• Must be at least 18 years old
• Must work on-site in Waterloo, Ontario
• Availability to work flexible ho...