hotel front office manager
Chelsea Hotel, Toronto • toronto, Canada
Role Description
Overview
Languages: English
Education: College/CEGEP
Experience: 2 years to less than 3 years
On site: Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Non-smoking
- Air conditioned
Work setting
- Urban area
- Relocation costs not covered by employer
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Enforce policies and procedures
- Address customers' complaints or concern...