Housekeeping Supervisor

Hyatt Corporation • Playa del Carmen, Mexico

Location Playa del Carmen, Quintana Roo
Job Type Full-time
Posted June 03, 2026

Role Description

The Housekeeping Supervisor is responsible for managing the daily operations and standards of guest rooms and public areas, ensuring they meet brand cleanliness, maintenance, and readiness protocols. This role includes leading and training housekeeping staff, monitoring Out-of-Service rooms, and coordinating with the Front Desk to align with guest arrival schedules. Regular inspections of rooms, public spaces, and maintenance progress are conducted to uphold quality standards and proactively prevent guest complaints. The supervisor also ensures proper inventory of supplies and strict adherence to established procedures, maintaining high levels of operational efficiency and guest satisfaction.


  • Minimum of 2–3 years of experience in housekeeping or hotel operations, preferably within a full-service or luxury hotel environment

  • Proven leadership and team management abilities, including experience in training and supervising staff

  • Exceptional a...

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