Houseperson- Housekeeping
Andaz • ottawa, Canada
Role Description
Summary
We are looking for a part‑time House Person at Andaz Ottawa. The role involves cleaning rooms, maintaining guest room standards, and providing exceptional guest service.
What is expected of me in this role?
Operational
- Vacuuming guest hallway floors, sweeping and mopping service spaces
- Dust and polish furniture and fittings
- Empty and clean trash containers and dispose of trash in a sanitary manner
- Restock and maintain supplies on a daily basis
- Strip beds and restock linen
- Monitor and report maintenance issues or safety hazards; observe and report damage to hotel property
Customer Service
- Respond to guest queries and requests and provide exceptional guest service at all times
Security and Safety
- Ensure confidentiality and security of guest rooms
- Follow all company safety and security procedures