HR Representative (Bilingual)
American Express Global Business Travel • Costa Rica, Costa Rica
Role Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The **_HR Representative_** serves as a key support function within the Human Resources department, providing administrative and operational assistance to employees and management across the organization. This role is essential in ensuring smooth HR operations and positive employee experiences.
**What You’ll Do**
+ Troubleshooting & Issue Resolution: Accurately diagnose and resolve HR, payroll, benefits, and Workday-related questions; develop effective solutions and document all interactions in the HR System
+ Cross-Functional Collaboration: Partner with HRIS, HRBPs, payroll, benefits, and employee relations teams to escalate complex tickets and concerns
+ Talent Acquisition Support...
The **_HR Representative_** serves as a key support function within the Human Resources department, providing administrative and operational assistance to employees and management across the organization. This role is essential in ensuring smooth HR operations and positive employee experiences.
**What You’ll Do**
+ Troubleshooting & Issue Resolution: Accurately diagnose and resolve HR, payroll, benefits, and Workday-related questions; develop effective solutions and document all interactions in the HR System
+ Cross-Functional Collaboration: Partner with HRIS, HRBPs, payroll, benefits, and employee relations teams to escalate complex tickets and concerns
+ Talent Acquisition Support...