Hybrid IT Support Engineer at iSoftStone
iSoftStone • montreal, Canada
Role Description
Join iSoftStone, Inc. in Montreal as a Hybrid IT Support Engineer, specializing in providing seamless IT solutions. This part-time position enables you to support network operations and employee tech needs effectively.
In your role, you will manage IT infrastructure while ensuring robust connectivity in the Montreal office and delivering remote support for the Toronto team. You'll tackle network issues, oversee onboarding processes, and maintain IT security protocols. A strong understanding of both Windows and macOS systems is vital, complemented by excellent customer service capabilities.
Key Responsibilities:
• Troubleshoot office network infrastructure and connectivity
• Administer Office 365 and Google Workspace for collaboration
• Offer direct on-site support for Montreal staff
• Manage IT inventory and asset organization
• Monitor backup tasks and disaster recovery procedures
Requirements:
• 2-3 years in I...
In your role, you will manage IT infrastructure while ensuring robust connectivity in the Montreal office and delivering remote support for the Toronto team. You'll tackle network issues, oversee onboarding processes, and maintain IT security protocols. A strong understanding of both Windows and macOS systems is vital, complemented by excellent customer service capabilities.
Key Responsibilities:
• Troubleshoot office network infrastructure and connectivity
• Administer Office 365 and Google Workspace for collaboration
• Offer direct on-site support for Montreal staff
• Manage IT inventory and asset organization
• Monitor backup tasks and disaster recovery procedures
Requirements:
• 2-3 years in I...