Hybrid PHP Support Implementation Engineer
Aproove • montreal (administrative region), Canada
Role Description
Enhance your technical career as a Support & Implementation Engineer with Aproove in Montréal. This hybrid role combines advanced PHP skills with customer-centric problem-solving tasks.
Aproove is seeking a PHP-savvy Support & Implementation Engineer to serve as the Level 3 technical escalation point. You will build custom implementations, troubleshoot complex issues, and enhance our engineering processes. Collaborate closely with product and customer success teams to ensure effective use of AI tools and a focus on customer satisfaction.
Key Responsibilities:
• Diagnose and resolve complex customer issues
• Deliver tailored implementations and custom reports
• Collaborate with Levels 1 and 2 support teams
• Contribute to product roadmap and engineering improvement
• Document technical processes and customer integrations
Requirements:
• 3+ years of PHP development experience
• Strong skills in debugging and SQL
• Experience with REST APIs and Git
• Ex...
Aproove is seeking a PHP-savvy Support & Implementation Engineer to serve as the Level 3 technical escalation point. You will build custom implementations, troubleshoot complex issues, and enhance our engineering processes. Collaborate closely with product and customer success teams to ensure effective use of AI tools and a focus on customer satisfaction.
Key Responsibilities:
• Diagnose and resolve complex customer issues
• Deliver tailored implementations and custom reports
• Collaborate with Levels 1 and 2 support teams
• Contribute to product roadmap and engineering improvement
• Document technical processes and customer integrations
Requirements:
• 3+ years of PHP development experience
• Strong skills in debugging and SQL
• Experience with REST APIs and Git
• Ex...