Hybrid Recovery Specialist Role
HomeEquity Bank • toronto, Canada
Role Description
Elevate your career as a Recovery Specialist with HomeEquity Bank, focusing on early-stage delinquency in a hybrid setup. Utilize your problem-solving skills to ensure robust default management.
In this critical role, you'll manage a portfolio of low-risk mortgage accounts, conducting thorough assessments and implementing corrective measures to prevent escalated defaults. Your ability to communicate with clients will support accurate understanding and resolution of account issues. Collaborate with various departments for seamless information flow while contributing insights for process enhancements in default prevention.
Key Responsibilities:
• Manage low-risk, early delinquent mortgage accounts
• Investigate missed payments and other warning signs
• Maintain accurate documentation of client interactions
• Assist in administrative tasks like insurance tracking
• Collaborate with internal teams for effective recovery
Requirements:
• College diploma or universi...
In this critical role, you'll manage a portfolio of low-risk mortgage accounts, conducting thorough assessments and implementing corrective measures to prevent escalated defaults. Your ability to communicate with clients will support accurate understanding and resolution of account issues. Collaborate with various departments for seamless information flow while contributing insights for process enhancements in default prevention.
Key Responsibilities:
• Manage low-risk, early delinquent mortgage accounts
• Investigate missed payments and other warning signs
• Maintain accurate documentation of client interactions
• Assist in administrative tasks like insurance tracking
• Collaborate with internal teams for effective recovery
Requirements:
• College diploma or universi...