Hybrid Service Representative at Beneva
IVADO • longueuil, Canada
Role Description
Join Beneva as a Service Representative, where you'll work in a hybrid model focused on personalized client service and effective communication. Your deep understanding of group insurance will support our business development efforts.
In this role, based under the direction of the Brokerage Director, you will collaborate with sales representatives to ensure smooth operations for new group enrollments and presentations. Mastery of collective insurance systems is essential as you analyze documents and provide necessary training to administrators. You will also address client queries, maintaining strong relationships across departments.
Key Responsibilities:
• Facilitate sales presentations and onboarding for new groups
• Analyze documents for adherence to standards
• Participate in registrational support and administrative duties
• Provide training on tools to administrators
• Conduct follow-up visits to strengthen client relationsh...
In this role, based under the direction of the Brokerage Director, you will collaborate with sales representatives to ensure smooth operations for new group enrollments and presentations. Mastery of collective insurance systems is essential as you analyze documents and provide necessary training to administrators. You will also address client queries, maintaining strong relationships across departments.
Key Responsibilities:
• Facilitate sales presentations and onboarding for new groups
• Analyze documents for adherence to standards
• Participate in registrational support and administrative duties
• Provide training on tools to administrators
• Conduct follow-up visits to strengthen client relationsh...