Hybrid ServiceNow Tech Lead in Markham
Confidential • toronto, Canada
Role Description
Step into a leadership role as a ServiceNow Tech Lead with CGI in Markham. This hybrid position emphasizes strong ITSM expertise and experience in the Canadian P&C insurance sector.
CGI seeks a proactive ServiceNow Tech Lead to engage with teams in a collaborative, multi-team environment. The ideal candidate will have over 10 years of experience in ServiceNow, focusing on ITSM and case management workflows. Familiarity with Agile methodologies and JIRA is essential to drive successful project outcomes.
Key Responsibilities:
• Develop and manage case management workflows on ITSM
• Leverage ITSM expertise to enhance operational efficiency
• Collaborate with stakeholders across multiple teams
• Utilize Agile methodologies for project delivery
• Mentor and lead diverse project teams
Requirements:
• 10+ years of ServiceNow experience in ITSM
• Proven background in the Canadian P&C insurance industry
• Strong commercial insurance functional experience
• Ex...
CGI seeks a proactive ServiceNow Tech Lead to engage with teams in a collaborative, multi-team environment. The ideal candidate will have over 10 years of experience in ServiceNow, focusing on ITSM and case management workflows. Familiarity with Agile methodologies and JIRA is essential to drive successful project outcomes.
Key Responsibilities:
• Develop and manage case management workflows on ITSM
• Leverage ITSM expertise to enhance operational efficiency
• Collaborate with stakeholders across multiple teams
• Utilize Agile methodologies for project delivery
• Mentor and lead diverse project teams
Requirements:
• 10+ years of ServiceNow experience in ITSM
• Proven background in the Canadian P&C insurance industry
• Strong commercial insurance functional experience
• Ex...