Hybrid Zendesk CX & Support Configuration Specialist

MezTal is seeking a detail-oriented Customer Support Agent based in Mexico, Jalisco. The role will involve managing the support desk in Zendesk, troubleshooting customer issues, and collaborating with cross-functional teams. Candidates should have 1-3+ years in customer support and excellent English communication skills. The position offers a hybrid work scheme and various benefits, including a Christmas bonus and medical insurance.
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