Inbound Sales and Patient Support Specialist (Bogotá)
Spoke • bogotá, Colombia
Role Description
About Our Client
Our client is committed to enhancing access to Medicaid-covered products and services through exceptional patient care and support. With a focus on innovation and excellence, they are building a dynamic team to drive their performance marketing strategy and increase patient engagement through phone orders.
About the Role
The Inbound Sales and Patient Support Specialist plays a critical role in managing inbound calls and supporting existing patients. This position requires quick thinking, adaptability, and a dedication to providing exceptional service. Specialists will handle inquiries, verify insurance, schedule telehealth appointments, and support monthly recertifications, all while contributing to the company’s growth initiatives.
We are looking to hire three individuals for this role, splitting coverage for shifts from 9:00 AM to 9:00 PM ET, seven days a week.
Key Responsibilities
- Handle inbound calls from p...