Indigo Customer Engagement Representative

Indigo Books & Music • sault ste. marie, Canada

Location sault ste. marie, algoma district
Job Type Full-time
Posted June 11, 2026

Role Description

Elevate customer experiences at Indigo as a Customer Engagement Representative. Promote joy and connection through authentic interactions with all our guests in a vibrant bookstore environment.
As part of Indigo's team, you will help drive store operations, facilitate inventory management, and create inviting displays. Your role will also involve engaging customers, sharing product stories, and ensuring a warm atmosphere. Join a company dedicated to enriching lives through literature and community involvement—your passion for storytelling will resonate deeply with customers.
Key Responsibilities:
• Manage daily store tasks and support smooth operations
• Conduct product returns and stock replenishment
• Create visual merchandising that excites customers
• Connect with customers to understand their needs
• Share ideas for improving employee and customer experiences
Requirements:
• Retail experience preferred but not essential
• Must be adaptable and willing...

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