Infiniti Customer Experience Project Specialist
Nissan • xico, Mexico
Role Description
Location(s)**:Mexico City**Job Schedule: Full-time - Onsite.Education Requirement: Bachelor's degree in Marketing, Finance, Business Administration, Industrial Engineering or similar field.Come Drive Innovation with Us.INFINITI is seeking a Customer Experience Project Specialist to enhance and support our customer-focused projects.This role, focused on Customer Experience and Martech (Marketing & Technology) Project Management, is responsible for supporting and enhancing the full customer journey while ensuring alignment with both global and local strategies.The Specialist will lead the planning, management, and coordination of cross-functional initiatives, working with both internal teams and external partners.The goal is to ensure a smooth, consistent, and effective customer experience across all brand touchpoints, products, services, and digital/physical channels.This role also contributes to commercial performance by optimizing customer journeys, improving lead quality, and enha...